Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by MISTRUNE. Throughout the site, the terms “we,” “us,” and “our” refer to MISTRUNE.

MISTRUNE offers this website, including all information, tools, products, services, and content available through this site, to you conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or made available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms.

If you do not agree to these Terms, you should not access the website or use our Services.

Any new features, products, or tools added to the current store will also be subject to these Terms.

We reserve the right to update, modify, or replace any part of these Terms by posting changes to this page. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer and sell our products and services.

1. GENERAL CONDITIONS

We reserve the right to refuse or cancel service or orders where reasonably necessary and permitted by applicable law, including in cases involving suspected fraud, abuse, unauthorized transactions, or violations of these Terms.

You understand that content you submit to the website, excluding payment information, may be transmitted across different networks and adapted to technical requirements of connecting networks or devices.

Payment information is handled through secure payment processing systems.

You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the website, Service, content, branding, images, designs, or materials without our prior written permission.

Your use of the website must comply with all applicable laws and regulations.

2. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are legally capable of entering into a binding agreement in your jurisdiction or that you are using the website under the supervision and consent of a parent or legal guardian where required.

You may not use our products or Services for any illegal or unauthorized purpose.

You must not transmit viruses, malicious code, or other material that may interfere with the operation or security of the website or Service.

A violation of these Terms may result in suspension or termination of your access to our Services.

3. PRODUCTS AND SERVICES

Certain products or services may be available exclusively through our website and may be available only in limited quantities.

Products eligible for return or exchange are governed by our Return & Refund Policy.

Unless otherwise stated in the applicable policy or required by law, eligible returns may be requested within 30 days after receiving your order.

We make reasonable efforts to display product colors, finishes, dimensions, materials, textures, and images as accurately as possible.

However, actual appearance may vary slightly depending on screen settings, lighting, photography, manufacturing variations, materials, or other factors.

We reserve the right, where permitted by law, to:

  • Limit sales to particular individuals, regions, or jurisdictions;
  • Limit quantities of products available for purchase;
  • Change product descriptions, availability, or pricing;
  • Discontinue products or services;
  • Introduce new products, collections, versions, or features.

Any offer for a product or Service is void where prohibited by applicable law.

4. PRODUCT INFORMATION

We aim to provide accurate and useful information about the products offered through MISTRUNE.

However, descriptions, photographs, dimensions, colors, materials, specifications, availability, pricing, and other product information may occasionally contain errors or require updates.

Minor variations in color, texture, finish, pattern, packaging, or appearance may occur between products and do not necessarily constitute a defect.

For fragrance-related products, individual scent perception can vary from person to person depending on personal preference, environment, fragrance concentration, and other factors.

Unless expressly stated otherwise, descriptions relating to atmosphere, mood, relaxation, lifestyle, or sensory experience are intended to describe the intended product experience and are not medical or therapeutic claims.

5. PRICES AND MODIFICATIONS

Prices for our products may change from time to time without prior notice.

The price displayed at checkout at the time an order is submitted will generally be the applicable purchase price, subject to correction of obvious pricing or technical errors where permitted by law.

We reserve the right to modify, suspend, discontinue, or replace products or Services at any time.

Promotions, discount codes, bundles, gifts, and special offers may be subject to additional conditions, expiration dates, product limitations, or availability restrictions.

6. ORDERS

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to decline, limit, or cancel an order where reasonably necessary and permitted by law.

This may include situations involving:

  • Suspected fraud or unauthorized payment;
  • Pricing or inventory errors;
  • Unavailable inventory;
  • Shipping restrictions;
  • Duplicate or unusually large orders;
  • Orders that appear to be intended for unauthorized resale;
  • Incorrect customer or payment information.

If we modify or cancel an order after it has been submitted, we will make reasonable efforts to notify you using the email address, phone number, or other contact information provided with the order.

If payment has already been collected for an order that we cannot fulfill, any applicable refund will be handled in accordance with our policies and applicable law. For U.S. internet orders, sellers must comply with applicable shipment and refund requirements when merchandise cannot be shipped as promised.

7. BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all purchases made through MISTRUNE.

You agree to promptly update relevant information when necessary so that we can process your transactions and contact you if needed.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account, except where otherwise required by applicable law.

8. SHIPPING AND DELIVERY

Shipping availability, processing times, estimated delivery times, tracking, international shipping, duties, delays, split shipments, and delivery issues are governed by our Shipping Policy.

Delivery estimates are estimates rather than guarantees unless expressly stated otherwise.

Customers are responsible for providing complete and accurate shipping information.

Please review our Shipping Policy before placing an order.

9. RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, exchanges, damaged items, defective products, incorrect items, and cancellations are governed by our Return & Refund Policy.

Eligible return requests must generally be made within 30 days after receiving the order, subject to the exclusions and conditions stated in that policy.

Nothing in these Terms is intended to limit consumer rights that cannot legally be excluded or restricted.

Consumers in certain jurisdictions may have additional statutory cancellation, return, refund, or warranty rights. For example, qualifying EU distance purchases generally carry a 14-day withdrawal right, subject to statutory exceptions.

10. INTELLECTUAL PROPERTY

The MISTRUNE name, logo, visual identity, website design, product photography, graphics, copy, packaging concepts, text, illustrations, and other original materials displayed on the website are owned by or licensed to MISTRUNE unless otherwise stated.

You may not copy, reproduce, distribute, publish, modify, create derivative works from, commercially exploit, or use these materials without prior written permission.

Third-party names, logos, trademarks, and materials remain the property of their respective owners.

11. USER COMMENTS, REVIEWS AND SUBMISSIONS

If you submit reviews, photographs, feedback, suggestions, ideas, comments, or other content to us, you confirm that you have the right to submit that content.

You grant MISTRUNE a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, or share such content where reasonably necessary for operating, improving, promoting, or communicating our Services, unless otherwise agreed.

We are not obligated to keep unsolicited submissions confidential, compensate you for them, or respond to them.

We reserve the right to remove content that we reasonably determine is unlawful, abusive, defamatory, misleading, infringing, obscene, fraudulent, or otherwise inappropriate.

You remain responsible for the accuracy and legality of content you submit.

12. PERSONAL INFORMATION

Your submission and our processing of personal information through the website are governed by our Privacy Policy.

Please review the Privacy Policy to understand how personal information may be collected, used, stored, or otherwise processed.

Shopify also provides merchants with privacy-management tools, but merchants remain responsible for configuring their stores appropriately for the regions in which they operate.

13. THIRD-PARTY SERVICES AND LINKS

Certain content, products, payment services, logistics services, applications, or features available through our website may involve third-party providers.

Third-party links may direct you to websites or services that are not operated or controlled by MISTRUNE.

We are not responsible for the content, privacy practices, availability, or policies of independent third-party websites or services.

You should review the applicable terms and policies of third-party providers before using their services or completing transactions with them.

14. ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, availability, shipping costs, delivery times, or other information.

We reserve the right to correct errors, update information, or cancel affected orders where permitted by applicable law.

We do not undertake an obligation to update every piece of information on the website except where required by law.

15. PROHIBITED USES

You may not use the website or its content:

(a) for unlawful purposes;

(b) to encourage or participate in unlawful activities;

(c) to violate applicable laws, regulations, rules, or ordinances;

(d) to infringe our intellectual property rights or the rights of others;

(e) to harass, threaten, abuse, defame, intimidate, or unlawfully discriminate against another person;

(f) to submit false, fraudulent, or misleading information;

(g) to distribute viruses, malware, malicious scripts, or harmful code;

(h) to unlawfully collect, harvest, or track personal information;

(i) to spam, phish, scrape, crawl, or otherwise misuse the website;

(j) to interfere with the security, integrity, or operation of the website;

(k) to attempt unauthorized access to accounts, systems, servers, or data;

(l) to use automated systems in a manner that materially disrupts our Services.

We may restrict or terminate access to the website or Services if these restrictions are violated.

16. DISCLAIMER OF WARRANTIES

We aim to provide our website and Services reliably and accurately.

However, except where prohibited by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Products and Services are provided subject to the warranties and consumer protections that apply under applicable law.

Nothing in these Terms excludes warranties, guarantees, rights, or remedies that cannot legally be excluded.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, MISTRUNE will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from the use of, or inability to use, the website or Services.

This limitation does not apply where liability cannot lawfully be excluded or limited.

Nothing in these Terms limits rights or remedies available to consumers under mandatory consumer protection laws.

18. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold MISTRUNE harmless from claims, liabilities, or reasonable expenses resulting from your unlawful use of the website, material violation of these Terms, or infringement of another party's rights.

This provision does not apply to the extent prohibited by applicable consumer law.

19. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed where necessary.

The remaining provisions will continue in full force and effect.

20. TERMINATION

These Terms remain effective unless terminated by you or us.

You may stop using our Services at any time.

We may suspend or terminate access to our Services where reasonably necessary because of violations of these Terms, unlawful conduct, fraud, abuse, security risks, or other legitimate reasons permitted by applicable law.

Any obligations or liabilities arising before termination will survive termination where applicable.

21. APPLICABLE LAW
These Terms of Service and any separate agreements through which we provide Services to you shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

Nothing in these Terms is intended to limit or exclude any mandatory consumer rights or protections that may apply to you under the laws of your place of residence.

22. CHANGES TO THESE TERMS

You may review the most current version of these Terms of Service on this page at any time.

We reserve the right to update, modify, or replace portions of these Terms by posting revised terms on our website.

Where required by applicable law, we will provide additional notice of material changes.

Your continued use of the website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

23. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies or notices posted on the website, constitute the agreement governing your use of MISTRUNE's website and Services, subject to applicable law.

24. CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

MISTRUNE
Website: https://mistrune.com
Email: support@mistrune.com